The challenges of running a care company

One of the biggest challenges Yusuf faces is the procurement of contracts from local authorities. He talks about how frustrating it is when he invests in accommodation, staff training and preparing a property for new clients, but then the local authorities take far too long to respond, and often go for the cheapest option of provider regardless of experience and specialism. 

 

Bosun Care have to look after and maintain their properties, pay bills and their staff but if they are not getting people to care for, the business becomes unsustainable. 

 

Yusuf explains what supported living care is, and why he doesn’t think people, including many local authorities understand what is actually involved. It is therefore a very undervalued specialist service. The lack of joined-up-thinking within local authorities creates significant delays in organising care even when a situation is considered urgent; you rarely talk to the same person twice and often there is no one available to talk to at all. Yusuf gives an example of how the incredibly slow workings of local authorities can impact on clients.